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ARISE IS THE INDUSTRY LEADER IN CUSTOMER SATISFACTION

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Industry Leader in Customer Satisfaction

Free Case Studies:

Hurricane Irma
Leading global operator of cruise ships shut down their 2 S. Florida call centers for a total of a 72 hour period.Arise Platform handled 100% volume. Call centers using the Arise Platform answered 98.72% of offered calls. 
Hurricane Matthew
 The client requested over 1,000 additional hours with less than 24 hours’ notice to cover three lines of business. Call centers using the Arise Platform answered 99.23% of offered calls. 
Flexibility and Performance
Call centers using the Arise Platform handled an additional 2,000 calls across all three lines of business.  Call centers using the Arise Platform were able to flex 137% on average across all three lines of business 

HEAR WHAT ONE CUSTOMER HAS TO SAY

"(With Arise) we can target specific slots from a half hour to a two hour window to allow us to roster to our true demand, rather than actually try to reverse engineer that ...”

Alistair McMillan - RAC Breakdown & Recovery

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BUSINESS CONTINUITY DURING EXTREME CIRCUMSTANCES

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